Flores Lane is run under a tight team who manually wipe, pour, wick and label for all retail and wholesale orders. Please give 5 business days for production upon submitting your order. Once produced and shipped, expect two days for USPS priority Shipping.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
On each candle page there is a section called candle care that contains instructions on how to maintain your candle.
Flores Lane candles are made to burn longer than most traditional candles. Our candles on average last around 40 hours with a normal burn.
Every candle is individually touched by hand and receives white glove treatment. For the complete story on Flores Lane candle making process please see the “Our Story” section.
For first time customers, we offer a complimentary travel size sample of any candle scent with the purchase of a full size order. Additionally, we offer a thirty exchange / return window (minus the cost of return shipping) as we always want you to be moved by your candle selection.
You can email us directly at email@example.com or chat with us on the site and we'd be happy to assist with any other questions!